Last updated: 17 August 2026
You have 30 days from purchase to change your mind. Email us and we refund you. You do not need a reason.
Every product we sell, at the price you paid.
30 calendar days from the date of purchase. If day 30 falls on a weekend or holiday, we will still honour a request that arrives the next working day.
Send one email to [email protected] from the address you used to buy, saying you would like a refund. That is the whole process.
You do not need to:
We may ask one optional question about what did not work for you. You are free to ignore it, and ignoring it does not affect your refund.
We confirm by email within 2 working days and process the refund immediately. Your bank or card provider then takes its own time - usually 5 to 10 working days - before it appears on your statement.
Your access to the program ends when the refund is processed.
If you are a consumer in the EU or the UK, you normally have a 14-day right to withdraw from a distance purchase. Because our products are digital content delivered immediately, that right can be waived at checkout - but our 30-day policy is longer and simpler than the statutory one, so in practice you are better off under this policy. Nothing here reduces any right you have under mandatory consumer law.
If something has gone wrong, please email us first. We will refund you - there is no scenario in the 30-day window where we argue about it. Raising a chargeback instead costs us a fee and takes you longer to get your money back.
We do not offer refunds after 30 days as a matter of policy. If something genuinely unusual has happened, email us anyway and we will look at it.